Shipping Policy
Shipping Policy – ZENVORA
At ZENVORA, we are committed to providing a smooth and reliable shopping experience. Please review our shipping policy before placing your order.
Order Processing
- Processing Time: 1–3 business days
- Orders are processed Monday–Friday (excluding holidays)
- You will receive a confirmation email once your order is shipped
Shipping Time & Delivery
- United States: 5–10 business days
- International: 7–15 business days
- Tracking information will be provided for all orders
- Please allow 2–5 business days for tracking updates after shipment
We partner with trusted logistics providers to ensure safe and timely delivery. Delivery times may vary depending on your location, customs processing, and carrier conditions.
| Order Value | Shipping Cost |
|---|---|
| $0 – $49.99 | $7.99 |
| $50+ | Free Shipping |
Customs & Duties
International orders may be subject to customs duties or import taxes. These charges are determined by your local customs authority and are the responsibility of the customer.
Delays & Issues
While we aim to deliver orders within the estimated timeframe, delays may occur due to customs inspections, weather conditions, or carrier-related issues. If your order is significantly delayed, please contact us and we will assist you promptly.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, ZENVORA is not responsible for lost or stolen items. Please ensure your shipping address is secure and accurate.
Incorrect Address
If an incorrect or incomplete address is provided, we are not responsible for delivery issues. Please double-check your shipping information before completing your purchase.
Contact Us
If you have any questions regarding shipping, feel free to contact us: